Questions & Answers

How long do I have to wait for a class?

We plan to offer you a class within a month of your initial interview. If you are open to multiple class options and have no special requests or requirements, it may be faster. If you have special requirements or requests for schedule, location etc. the process may take longer.

How do I book or cancel an interview?

You can both book and cancel an interview for Danish language training via our booking system Geckobooking. You will be asked to create a profile in the booking system. If you already have an account, use your username and password to log in.

What happens when I pass or fail my module test?

If you pass your module test and you want to continue, your class will usually continue with the same schedule on the next module. If you don’t want to continue, you need to tell your teacher during the test.
If you fail the module test, we will move you to another class where you will have the opportunity to repeat some of the lessons before taking the test again.
We usually offer you to take the same test twice. If you don’t pass the second time, we will move you to a lower level of Danish Language Education.

How long does a module last?

The modules of the different Danish language programmes vary in length depending on how much you need to learn. As you progress in level, the modules get longer. Unfortunately, we can’t give you a general answer to how long a module lasts, but you can always ask your teacher when your next test is due, or you can find the information at mit.speakspeak.dk.

How do I inform my teacher that I can't come to class?

If you are prevented from attending your lesson, you need to report it in our administrative system ludusweb.
If you don’t know how to do this, you can find instructions at mit.speakspeak.dk – direct link here.

Is it possible to change class/time/department?

If you want to change class, timetable or department, please contact us by phone or email.
We will endeavour to find a class according to your wishes as soon as possible. However, sometimes there may be a waiting period. You can choose to stay in your current class, or you can take a break while you wait for a new class.
If you are an S-student, please note that your deposit does not pause while you wait for a class.

Where can I see my homework?

You can find your homework in mit.speakspeak.dk under your classroom.
If you need help with homework on mit.speakspeak.dk, please contact your teacher. If you have any other problems with mit.speakspeak.dk, you can write to: mitspeak.help@speakspeak.dk

How do I log in to ludusweb?

You log in to ludusweb with your student number and the password of your choice. You will find your student number in the welcome email you received from Speak. The first time you log in to ludusweb, the password will be your date of birth (ddmmyyyy).
You can also log in with MyID.
If you have any problems logging in to ludusweb, you are welcome to contact us by phone or email.

How do I unsubscribe from my class?

If you do not wish to continue in your class, please contact us by phone or email.

When is there a holiday?

You can download a calendar here. The grey periods are usually holidays or days off. However, please note that if you are an I or A student, you may need to attend classes during holidays as well. If you need to attend classes during holiday periods, they will usually be online.

Can you get SU when you study Danish at Speak?

No, Danish language education does not entitle you to SU.

How much absence am I allowed to have?

We expect you to come to class every time and be on time. If you have online assignments, this also counts as classes. If you are absent twice in a row, you will normally be contacted by our administration. If we assess that you have too many absences to keep up with your class, you will be signed out. It will then be possible to continue in another class.
If you are prevented from attending classes, remember to register your absence in our administrative system ludusweb.
See here how to do this.

Why am I being charged the deposit again?

If you are an S-course student and have paid the deposit, you have limited time to complete the module to get your deposit refunded or transferred to the next module. Therefore, if you do not pass your module test within the time limit, you will be charged a new deposit when you register for the next module.
You can see the deadlines here.

I booked an online interview, but I haven't received a link?

We will send you a link to Microsoft Teams before your interview. The exact time we send you the link may vary. If you have not received a link, we recommend that you check your spam filter as emails may end up there.

What about books?

You borrow the books we use in the programme. The books must be returned when the module is over or if you quit Speak. Therefore, you are not allowed to write in the books. If you want to buy a book, you can order it through a bookseller, we do not sell books on Speak. We have several different books, so it may vary which book your teacher uses.
Link to bookseller: Saxo

I have problems with mit.speakspeak.dk - what should I do?

If you have problems with your password for mit.speakspeak.dk, you can try pressing “forgot password” at login. If you have other problems, e.g. with your classroom or access, please contact your teacher.
If this does not solve the problem, you are welcome to write to: mitspeak.help@speakspeak.dk

How do I get my deposit back?

If you have passed the module within the deadline, you can request your deposit back here.
If you have not passed the module within the deadline, unfortunately you cannot get your deposit back as Speak is obliged to return it to your municipality.

Where can I find the door code to the entrance at Niels Brock?

You can find the door code in your classroom in mit.speakspeak.dk.
You can also ask your teacher or contact the administration.

I am unable to attend the scheduled module test

If you are unable to participate in your module test – or anything else related to module testing – please send an email to: modultest@speakspeak.dk

What is the difference between Danish Language Education and FVU?

Danish Language Education is a programme aimed at foreigners with a residence permit in Denmark (except diplomats).

Danish language education is free and must be taken within the first 5 years of your stay in Denmark. In some cases, you will have to pay a deposit before you can start Danish language education.

There are 3 different Danish language programmes; DU1, DU2 and DU3. You will be referred to a Danish Language Programme based on your linguistic and educational qualifications. Once you have completed a Danish Language Programme, you are done, regardless of whether you have completed DU1, 2 or 3. You do not move on to the “next” Danish Language Education.
Before you can start the Danish Language Programme, you must book an interview with one of our language consultants. You can read more about the Danish Language Programme here.

FVU is an abbreviation for Preparatory Adult Education and is a free programme for all citizens over the age of 25 in Denmark. To start FVU, you must be able to speak reasonable Danish. We offer FVU Danish, FVU Healthcare Danish, FVU Maths, FVU Digital and FVU English.

FVU Danish: In FVU Danish, you will become better at reading and writing in Danish. We also offer FVU Start if you do not have the level to start FVU Danish.

FVU Healthcare Danish: For those who work – or want to work – in the healthcare sector in Denmark.

FVU Maths: FVU Maths helps you become better at handling numbers in your everyday life.

FVU Digital: In FVU Digital, you will learn how to cope in a digitalised world.

FVU English: In FVU English you will improve your ability to speak, read, write and understand English.

Before you can start FVU, you need to book a screening with one of our FVU teachers.

You can read more about FVU here.